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Oral B FlexiSoft Refills 4 pack Review
I had been pleased with my Braun/Oral-B power toothbrush for several years when eventually the batteries died and it was time for a replacement. The only drawback I found was the high cost of replacement brush heads at all the local drug stores. Since the toothbrush worked so well and the brush heads regularly lasted over 2 months, I just sucked it up and bought a new Oral-B power toothbrush and dealt with the high cost of replacement heads.I was pleasantly surprised when I finally found a source for brush heads at a decent price through Amazon.com. I ordered 3 of the 4-packs (12 heads in total) and unfortunately every single brush head from that order was defective! Each one broke within a few days--some of them didn't even work at all, right out of the box. Apparently something inside the head would break and the head would cease to oscillate, leaving me with an expensive "regular" toothbrush. I have been using Oral B power toothbrushes for over 6 years and I never had this problem before. I had one head left from a previous drug store purchase, and that one works just fine, so I know the problem is isolated to these defective replacement heads.
I have had no luck in getting a refund or exchange through Amazon.com or the seller (YoungZebra), and Braun/Oral-B has told me that any refunds or exchanges must go through the retailer, and not through Braun directly. Was this a fluke order of defective brush heads? An isolated incident? Perhaps, but since neither the retailer nor the manufacturer will take responsibility, I am wary about purchasing from YoungZebra or other "unknown" stores through Amazon.com.
P.S. - I eventually bought more brush heads at the higher drug store price, and those heads worked fine and were not defective. However, now my power toothbrush has developed the dreaded power switch failure! Sometimes I cannot turn it off when I am finished brushing, and other times it turns itself on randomly in the middle of the night. Thumbs down to Braun/Oral-B!
Oral B FlexiSoft Refills 4 pack Overview
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